Cancellation Policy

Cancellations & rescheduling for all appointments across all clinics must be made with 24 hours notice of your appointment or you will attract a 50% cancellation fee.

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When you book an Initial appointment in the South Melbourne clinic we require a 50% payment to secure your appointment. This is fully refundable with 24 hours notice of cancellation. For more info on deposits visit FAQ's.

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Cancellations & rescheduling where pre-payment and deposits have occurred can be issued with a refund or have the credit held for a future booking, when more than 24 hours notice has been provided.

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Your notice allows me time to offer your slot to another client in need of care in my busy practice.

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